Last Updated: January 2025
By accessing or using the Soren AI website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Soren AI provides evaluation and testing tools for complex, agentic AI systems. Our Service allows you to test, monitor, and improve AI systems through automated test generation, failure analysis, and integration with existing infrastructure.
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
You agree not to use the Service:
The Service and its original content, features, and functionality are and will remain the exclusive property of Soren AI and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Soren AI.
Our Service may allow you to submit, upload, or share content including but not limited to test data, configurations, and feedback ("User Content"). You retain all rights in your User Content.
By sharing User Content with the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing and improving the Service.
We strive to maintain the Service's availability but do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.
Certain aspects of the Service may be provided for a fee. You agree to pay all fees or charges to your account based on the pricing and payment terms in effect at the time the fee or charge becomes payable.
All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing at any time upon reasonable notice.
Both parties agree to maintain the confidentiality of any proprietary information received during the course of using the Service. This includes but is not limited to business information, technical data, and trade secrets.
In no event shall Soren AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
You agree to defend, indemnify, and hold harmless Soren AI and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of the Service.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us: